I have a passion for efficiency, creating streamlined processes, patient advocacy, and billing accuracy. I am self-motivated, enthusiastic, and take initiative to improve policies and the overall customer experience. I thrive on challenging the status quo to ensure constant improvement.
I graduated from Upper Iowa University in 2014 with a BS in Health Services Administration. I have managed the billing departments of two specialty clinics in the Corridor area, improving operational and billing efficiencies in both. Some of my professional accomplishments include
Increased 0-30 days in A/R by 23.93% (OBGYN Associates)
Reduced collection lifecycle by 50% (OBGYN Associates)
Reduced 90+ days in A/R by 2.95% (OBGYN Associates)
Restructured phone queue to reduce patient wait time by 57% (OBGYN Associates)
Streamlined client intake process and decreased paperwork by 25% (Counseling & Health Center)
Decreased 60+ days in A/R by an average of 85% (Counseling & Health Center)
When I’m not working, you can find me with my family. I am married to a hilarious (just ask him) husband, Justin, and have two beautiful daughters, Alannah and Sadie. We like to have dance parties in the kitchen, breakfast for dinner, and see as many concerts as possible.
